Magento 2 Customer Sign In

Avatar image of Maarten Maarten
November 7, 2022
Customers will have access to every page of your store. When they log in, they can be redirected to the continue shopping page or their account dashboard depending on the store configuration. Customers have easy access to their accounts from every page in your store.

Customers will have access to every page of your store. When they log in, they can be redirected to the continue shopping page or their account dashboard depending on the store configuration. Customers have easy access to their accounts from every page in your store. 

  • Customers can use amazon’s account shipping address and payment method when Amazon Pay is enabled and they’re signed in with the Amazon credentials. Customers will have to grant permission to share data when they log in with Amazon on your store.
  • Customers have to resolve a CAPTCHA, before accessing their account if it is enabled in the configuration.
  • If the company administrators are signing in they will have to set the password first before signing in. They will receive a link in the Welcome mail to set a password. The system will then verify the status of the company account and if it is active or not. The company account must be Active to complete the sign-in process.

A reset password link is sent to the email address when customers forget their password. You can set the number of times customers can try to enter a password, number of minutes between attempts, and number of attempts before the account gets locked in the Password Options Configuration,

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Sign in to a customer account

  1. Click Sign in in the header section of the store.
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  1. Enter your credentials i.e. Email address and Password.
  2. Click Sign in.

Click Forgot Your Password? If you don’t remember your password and follow the instructions to reset your password.


How to Set the redirect to the Account Dashboard after customer login?

If you want to redirect your customers to the account dashboard when they log in, follow these steps to set the redirect to Account Dashboard.

  1. Navigate the Admin sidebar and go to Stores > Settings > Configuration.
  2. Expand Customers and click Customer Configuration in the left panel.
  3. Expand the Login Options section.
  4. Choose from the options below to Set Redirect Customer to Account Dashboard when customer Logs in 

If “Yes”, the account dashboard will appear when customers log in. If “No”, Customers will be redirected to the continue shopping page.


Sign in with Amazon

  1. Click Sign in in the header section of the store.
  2. Click log in with Amazon.
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  1. Enter the email address and password for your Amazon buyer account.
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  1. You’ll be asked to grant Amazon permissions. The permissions are as follows.
    • Your Name
    • Your Email Address
    • Shipping Addresses

Click Okay to grant permission.

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How to Set company administrator password before first sign(B2B feature)

  1. You must have received a welcome email, follow the instructions. URlSZdzXncY6RYOYsRI56Omcwqe8ubXK1s1dvQ2pr3HAQpBqXU8hYYZ pYyS4MNoDadGfzNbMWDcISTEwjye ah8lErNbeYRvR2ucXTAsspVATzNJABHltLiIeZj5fBr3fUV331R60fWZ MQlALch3yDQTa65xvtXVTrSObty2Z3 gYSgPl7N3tkEDSy
  2. Click the link to set your password
  3. Create a password for your account and confirm it.
  4. Click Set a New Password.
  5. Now when you see the Customer Login page, enter your credentials
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  1. Click Sign In button to access your account dashboard.
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Sign out of a customer account

  1. Click the menu selector in the upper-right corner of the dashboardh1fgpd52Cr X6qfLQFpni4sjUDs vJleuggRTbfiBw18T0mBn8q8PnvKh8 oOm dd cs5LeyjYDHx1 jA7cphQ4 LwNBVwgZR0Aqhm7MfuSW 2TJ
  2. Choose Sign Out.

The customer will be redirected to the home page.

That’s all about Magento 2 Customer Sign in

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